terms and conditions
Tillions Ltd (now Helen Baron) provides printed magnets, boxes, organizing trays and playing boards for a game. The purpose of the game is to create patterns using the printed magnets.
Our products comply with EN71, the European Toy Safety Standard.
The price of the products is shown in the shop section of the website. The business is not yet VAT registered as it has not yet reached the threshold, so there is no VAT on the products.
The price shown does not include postage and packing. The charge added on for post and packing at the checkout corresponds closely to the costs that we incur. If there are multiple purchases we will pass on any p&p savings to the customer. We recommend Collect+ post. We do not charge for packaging.
At this stage we are only posting within the UK.
No items will be shipped without prior payment.
We aim to post all goods on the day of purchase. If there is an unforeseen delay we will email the customer. If a purchase fails to arrive, please notify us within ten days of purchase.
In the event of a product being out of stock no order and no money will be taken. If the customer would like to hear when the item becomes available we would ask them to contact us by email and we will eandeavour to inform them as soon as the item is in stock.
The accuracy of the printing is important to the game. We check the magnets before sending them out, and have to accept very slight misalignment due to the printing process, but if any misalignment should spoil the customer's enjoyment of the game, inaccurately printed sheets can be returned to us at Helen Baron, Harvest Mead, Great Hormead, Buntingford, Herts SG9 0PB and we will replace them and the cost of postage.
Having released the magnets from the sheets, please dispose of the waste grids carefully with general waste.
The magnets are not waterproof. If they become dirty they should be wiped gently with a slightly damp cloth.
The components of a box of tillions are reasonably sturdy and have been tested in normal play. If you are unhappy with any element of the game please inform us by email, and we will make all reasonable attempts to resolve any issues.
In accordance with the rules for distance selling, goods can be returned to Helen Baron within fourteen days of receipt for a full refund provided that they are in"as new" condition. Postage costs will not be refunded.
We will keep names, addresses and email addresses on our mailing list secure and will not pass them on to any third party. The mailing list may be used by us occasionally for promotion of new products or for a newsletter. Any customer who wishes to have their details removed from the mailing list can opt out by email to [email protected]
Online credit/debit card transactions will be carried out securely using the merchant services of Worldpay.
All images on the website and of the magnets are the property of Helen Baron and may not be copied without prior explicit permission by email from [email protected] Use of the designs in other media may be considered in return for the payment of a royalty. All rights reserved.
However, we welcome patterns made using tillions for possible inclusion in the website gallery. Please send these as jpegs by email to [email protected]
Our liability is limited to direct damages ( those damages that could not be avoided by breaching the contract) We will not be liable for any indirect damages that may occur.